FAQs

Every item is handmade by MAÉST, once it has been ordered and paid for in full by the customer please allow 12-20 business days (Monday til Saturday) for the making of your item. (Shipping depends on deliver country).

Deine Größe kannst du uns nach dem Bezahlvorgang per E-Mail (info@maestofficial.com) oder per Instagram (@maestoffcial) mitteilen. Du kannst jedoch auch während deiner Bestellung, unter dem Checkout Punkt “Order notes” deine Größe eintragen.

You can request a personal size advice at any time by sending an email to info@maestofficial.com. We also offer a size guide, which you can find under each product.

Thank you so much for supporting MAÉST.
Garments that are produced on demand are unable to refund if you change your mind or if the item does not fit.

Please contact us via info@maestofficial.com with any question.

However, if the garment doesn’t fit when you receive it, we’re more than happy to alter it for you for free of charge.

We deliver your finished item in and around Munich for free.

The tracking number will sent to you after your purchase.

No you do not need to set up an account.

You can pay with your credit card and PayPal and direct bank transfer.

Taxes, import duties and customs duties are not covered by us.
VAT is applied to all the countries we deliver.

We deliver your item in and around Munich for free.

The tracking number will sent to you after your purchase.

If your shipping country is not listed, please send us an inquiry to info@maestofficial.com and we will try to make an individual delivery possible for you.

The cost of shipping is displayed after entering the address at the checkout.

Any product that is not “produced on demand” has a delivery time of approx. 2-4 working days (Monday til Saturday). Produced on demand items are handmade within 21 business days and shipped afterwards.